Custom Cake Frequently Asked Questions
Q: How far in advance does your cake calendar fill up?
A: We typically get booked up about 2-3 weeks ahead of a date.
Q: How early can I book a cake?
A: You can place cake orders up to two months in advance.
Q: What days of the week do you take custom cake orders for?
A: We accept custom cake orders for pickup from Thursday through Sunday.
Q: How do I order a cake?
A: The best way to order a cake is to give our bakery a call. One of our team members can help you out.
Q: How can I find out pricing?
A: To see our pricing, head to our website, click on the Gallery, and explore the available cake designs. Click on a cake picture to view the pricing.
Q: Where can I see the cake sizes?
A: You can find information about cake sizes on our website, under "Party Cakes."
Our 6" Short feeds 6-8 and starts at $85, our 6" tall feds 10-12 and starts at $125 and our 8" tall feeds 20-24 and starts at $165.
Q: Can I reserve a date until I decide on a design?
A: Unfortunately, we can only place an order on our calendar once all the details are decided upon and payment is made in full.
Q: What if I want a cake that isn’t in your galleries?
A: For a brand-new cake design, please call or visit the bakery when our pastry chef is available. Her hours are Tuesday-Friday from 11am to 3pm, Saturday between noon and 3:30pm, or Sunday from 11am to 3pm.
Q: Can I order a cake through email?
A: At the moment we only accept cake orders in person or over the phone, not via email.
Q: What sort of deposit do I need to leave with you?
A: To secure a spot on our calendar, we require payment in full.
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Q: How can I change a detail of my cake?
A: The only way to make a change to your cakes design or size, is to call the bakery. A team member can let you know if the requested change is possible, as well as if the final cost is changed at all.
Q: Can I get my cake delivered?
A: Unfortunately, we do not offer delivery at this time. Our cake pick-up window at the bakery is between 10:30am and 6pm.
Q: Do you make Wedding Cakes?
A: Yes we do – you can find all the information regarding Wedding Cakes here.
Q: What is I need to cancel my cake?
A: Our Cake Cancellation Policy can be found here.
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